2014 Passat TDI TBVW6 EVO ALL no seat heat or defrost

Question

I set this up, its on 75.41.  The seat heat and defrost options are on, but they aren't working.  If i turn the seats on before shutting down they are off when i restart.  If they are off when i shut down they still don't go on when remote started.  I've double checked all options in the pro mode and seats and defrost are definitely on.  I used the VW6 Harness, no wires cut.  I've tried it with the option turned on for seats and rear defrost and option turned off.  Same results both ways.