Evo start Lte not working

Question

Need some help.  Bought Evo start.  Programmed it correctly I'm sure as the blue light is solid.  If I remote start or unlock/lock the doors with my fob it shows on the app.  But I can't get the app itself to remote start, unlock or lock the doors.  It will say it was successful but it wasn't.  I'm lost.  SN: 81043369783

Answer 1

Hello,

Sounds like you may have forgotten to pair the evo start to the evo-one or evo-all.

Please refer to these isntructions on how to pair the 2 units together: https://cdn02.fortin.ca/download/102151/EVO-ONE_IG_EVO-START_QUICK-GUIDE_F_102151.pdf

Be sure to press unlock on your OEM remote before beginning the programming sequence in the vehicle.

You can also try logging out, fully closing out the app, then re open it and log back in and re try.

 

Best regards.