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murano push button start and ignition interlock device

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The interlock provider installed an interlock device on my push-start 2010 Murano. He unintentionally disabled the alarm system and the keyless entry capability. Now they refuse to provide a monitoring report after I paid for it. I am wondering if this has anything to do with an inability to provide monitoring due to this fact. 

On the Intoxalock web page it states:

When you have an ignition interlock device installed with a push-button start, operating the IID is similar to if it’s installed with a key ignition. Remember to not deploy the brake pedal or push the start button before providing a breath sample. If you push the brake pedal or the start button before providing a sample, it could be recorded as a violation or may delay starting your vehicle.

We Can Help!

To talk to an Intoxalock State Specialist, call (833) 623-0200.

Again, I am not a mechanic so I have no idea how this all works, but what I do know is that here is the only way to make the Murano operate with the interlock, which is inconsistent with what is explained above.

You must put the key fob (with key inside) into the place designed for it to go into.

In order to start the vehicle at all times (including without a BAIID), you MUST push the brake pedal or it will not start.

After you push the brake pedal, there is a slight delay and then the BAIID turns on, but not the vehicle. There is a warm-up period and then it prompts you to blow into the device. Once that is done, then the you have it push the brake pedal again (it won’t start without brake pedal used first) and then the start button again, and it starts.

I am wondering if perhaps the BAIID was installed incorrectly given the two inconsistencies above and given the alarm system and automatic lock/unlock with key fob does not work, maybe they realized that this may have caused them to be unable to generate a report. Please help?

asked Sep 20, 2020 in FAQ by Kimberly Orlich (130 points)

1 Answer

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You want to contact intoxalock for support regarding their product and how it functions on a vehicle equipped with a smart key.
answered Sep 21, 2020 by Robb (258,570 points)