Should I exchange my unit?

Question

I have been on here a lot!

I just removed each of my connections and reconnected them. I volt-tested my ignition wires to be correct and tried my connections on both.

My unit still only turns the vehicle on to accessory (or on) but not ON as in with the Ready light on and motor running.

When I push the lock button 3 times, the doors unlock, the vehicle switches on to accessory and then the vehicle locks. The Evo units light up red first then the yellow light comes on.

My vehicle is a 2008 Toyota Highlander Hybrid Limited, fully loaded (if that makes any difference). The service number on my Evo unit is 001A06 248524.

The retailer I purchased from has offered to exchange it but that requires me mailing it back to them and waiting for a new one which will take approximately a month (Ottawa to Arizona + processing times). I want to know if it is a possiblity my unit is defective of what else I can possibly do to make this work.

PLEASE help me to get this working!

Thanks.

Answer 1

Hi Sean,

I think I solved your issue with firmware 0.67 this week.

An official firmware will released later with this fix included.

Answer 2

Hi Sean!

 

Thank you for your time and patience. While i was talking to another client about a very similar issue on the same vehicle, it reminded me of your problem.

I see Alex already answered you though.

The final release to fix these Hybrids is now 79.11