Windows will not go up, or down from the app

Question

21' Audi SQ5 - Evo-One with Remote Start and Thar-AUD2 Harness.

The windows will not go up or down from the app. The app say Aux5 should put the windows up, and Aux6 should put the windows down.  When pressing function Aux5 on the app, it says "Windows Closed", but nothing happens. When pressing function Aux6 on the app, it says "Aux6 Command Sent" and makes a sound of the windows going down, but nothing happens to the car.

Answer 1

Hello,

Looking at the supported features for this vehicle, window up and down is not supported. While it is in the app does not mean it will work. You can turn off the aux features under settings>terminal settings>function settings and simply toggle off the aux features.

Looking at supported features you do have heated seats and rear defrost on Aux1, so that one you would want to keep on. https://cdn02.fortin.ca/download/92951/EVO-ALL_IG_TSA_BI_AUD2-A4-A5-A5-S5-Q5-Q7-SQ5-SQ8-RS4-RS5-S4-S5_2017-2021_PTS_A_92951.pdf

Best regards.